Terms and Conditions of Bass Bet CAsino
GENERAL RULES
1.1 Please read these General Terms and Conditions prior to using our website bassbet.ca (hereinafter referred to as the “Website”). By using or accessing any section of the Website you agree to be legally bound by all of the following terms and conditions (hereinafter collectively referred to as the “Terms”):
- General Terms and Conditions displayed on this page;
- Privacy Policy;
- Cookie Policy;
- Specic terms of advertising campaigns, bonuses, and special promotions offered on our Website;
- Rules of particular games offered on Bass Bet Casino Website, which may be accessed through such games;
- Other terms and conditions that you may accept in order to use certain sections and services available on our Website.
1.2 In case of any discrepancy terms of advertising campaigns, bonuses, and special promotions shall take precedence over the other Terms.
1.3 If you do not agree to accept and abide by all of the Terms, you must not open an account or use any of the services offered through our Website. Further use of the Website will indicate your acceptance of the Terms.
1.4 Unless otherwise dened, all references in the Terms to “we”, “us”, “our”, “Company” refer to the company operating the Website, while references to “customer”, “you”, “your” refer to the person using our Website and accepting the Terms.
REGULATORY REQUIREMENTS AND LIMITATIONS
2.1 You may use the Website’s services only if you have reached the legal age under the law applicable to you and are at least 18 years of age. By accepting the Terms, you warrant that you comply with the above age restrictions and you must immediately leave the Website if you have not yet reached the age of 18.
2.2 The Company does not provide any assurances or warranties with regards to the legality of your use of the Website, particularly in case gambling is prohibited, regulated or unregulated in your jurisdiction. It is solely your responsibility to know the laws of your country concerning online gambling and the use of the Website, at all times. Before attempting to open an account with the Website and thereafter each time before using it you must verify whether online gambling is legal in your particular jurisdiction. By using this Website, you warrant that you are legally allowed to gamble online. If at any time online gambling in your jurisdiction becomes illegal or otherwise restricted, you must immediately close your account with the Website and stop using its services.
2.3 Residents of the following countries (the “Excluded Jurisdictions”): Afghanistan, Belarus, Bulgaria, Curaçao, Cyprus, Denmark, Estonia, Iran, Iraq, Israel, Lithuania, Malta, the Republic of Moldova, Romania, Russia, Netherlands, Sweden, Ukraine (including the territory of Crimea), United Kingdom, United States of America, Cote d’ivoire, Armenia, Georgia, Netherlands Antilles, North Korea. do not have the right to open accounts with our Website or add monetary funds to their accounts. We reserve the right to change the list of Excluded Jurisdictions at our sole and absolute discretion and without forewarning. All such changes will be published on our Website.
You must check the Terms frequently to make sure you are not located in any of the Excluded Jurisdictions as updated from time to time. If you live in or are located in one of these jurisdictions, you agree not to open and/or use your account on the Website and to immediately close your account if you have previously opened it.
YOUR ACCOUNT
3.1 In order to use the full functionality of our Website you must open a personal account with the Website.
3.2 Your account with the Website must be registered in your own, correct, name. Only one account per person, per household/address, per phone number/email, and per IP address is allowed. Any other accounts that are opened on the Website will be considered as “Duplicate Accounts”. You must not attempt to open a Duplicate Account, including by providing false or alternative credentials. If you open or attempt to open any number of Duplicate Accounts, we reserve the right to close some or all of your accounts without any compensation and apply the following sanctions:
- each action performed using a Duplicate Account is considered void;
- any promotions that the Duplicate Account has participated in will be cancelled;
- any winnings obtained on the Duplicate Account will be void. Any processed withdrawals will
- be reversed and will be owed back to the Company;
- the Duplicate Account will be closed without an option to reopen it.
3.4 You must not sell or transfer your account to any other person and you must not buy or acquire accounts of other persons. You agree that any attempt to do so shall be null and void and shall constitute a breach of these General Terms and Conditions. This restriction includes, however is not limited to, a full prohibition on the transfer of any assets of value of any kind, such as, however not limited to, ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial or otherwise. The prohibition of the said transfers includes, however is not limited to, the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a duciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape of form.
3.5 It is forbidden to use the login and password of any other person to access the Website.
3.6 You must maintain your account details up-to-date. You must immediately let us know of any changes in your registration data.
3.7 Closure of your account: You may request the closure of your account at any time by sending an email to customer support at [email protected], subject to the following conditions:
- You can only close your account if it has no remaining balance (positive or negative) and no pending withdrawal requests.
- In case you want to close your account with a positive balance or/and pending withdrawal requests, all the funds on your account will be voided.
3.8 Self-exclusion request: you can contact the customer service via e-mail:
[email protected], and we will assist you in closing your account. Furthermore, it is your responsibility to notify the Company of any other accounts you may have with us, and to refrain from opening any new accounts. The Company shall not be liable for potential losses on other accounts. We are not liable for any losses or damages which could be potentially caused by gambling.
3.9 We reserve the right to deny opening of an account or close an existing account without prior notice or justication.
YOUR WARRANTIES
4.1 By opening an account on our Website and by using our Website you warrant that:
- you are acting on your own behalf;
- you are a competent and law-abiding citizen;
- you do not have a gambling addiction, you don’t use the Website under the inuence of
- alcohol, drugs or other substances;
- all data and information that you have provided when registering at our Website is true and real
- and you will continue updating this information in case of any changes;
- you fully understand and accept the fact that there is a possibility of monetary loss while using
- our services;
- you are not using monetary funds that you have received in an illegal way or from illegal
- sources;
- you have not entered into collusion and will not make an attempt to collude directly or
- indirectly with another customer of the Website.
4.2 By opening an account on this Website, you warrant that you have never previously registered another account or received any money through an account belonging to any other person.
4.3 By opening an account on this Website, you warrant that you have provided us with true and complete information as requested in the registration form.
VERIFICATION OF YOUR AGE, IDENTITY, AND OTHER CHECKS
5.1 You must provide us with all information that we may request in order to manage your account, verify your identity or the source of the funds deposited to your account. This includes (but is not limited to) properly certied ID, proof of residence, proof of ownership and transaction histories of the payment methods used, including bank or credit/debit card statements etc.
5.2 We may, at our sole and absolute discretion, use any additional procedures and means we may deem t to verify your identity, age, residence and other circumstances (KYC), both before and after effecting deposits into your account and/or making a withdrawal.
5.3 You must provide these documents and information within 30 (thirty) days after the request is made. We reserve the right to withhold payment and/or suspend your account until you provide the documents and information we requested, and to permanently close your account if you fail to do so in time. We will usually verify your documents and information within 10 (ten) days after our request is answered in full, however, depending on the circumstances and complexity of a given case, additional time and/or checks may be required to complete verication.
5.4 By accepting these Terms and Conditions, you agree that we are entitled to carry out additional security checks to verify account information and activity in line with applicable regulation and our security and anti-fraud procedures, by carrying out verication via calls / phone, face verication or other such verication as is required to ensure that you are who you say you are.
ACCOUNT BALANCE, DEPOSITING AND WITHDRAWING FUNDS
6.1 When you open an account at the Website you agree that the nancial operations connected to your account will be processed directly by the Company, an operator of a payment system, and/or by a third party designated by the Company to perform this activity.
6.2 Depositing or withdrawing funds is facilitated through the payment system of your choice (among those available on the Website from time to time). Wherever possible, withdrawals are processed using the same payment method used to fund the account. You shall use the payment system services available on the Website in accordance with the rules of use imposed by the respective providers of such services.
6.3 The account balance is not a bank balance and therefore cannot be subject to insurance, assetbacking or guarantees of any other kind. A deposit or an active balance does not earn any interest.
6.5 The Company reserves the right to dene the minimum and maximum sums of the deposit to the account at its discretion.
6.6 Refund policy
6.6.1 You acknowledge and agree that the Company generally offers no refunds of the funds deposited to your account. However, we may consider a refund in exceptional circumstances, including technical problems with our Website or the payment instruments.
6.6.2 No refund can be performed after the deposit in question (or the associated bonus) has been used to place a bet.
6.6.3 To be considered for a refund, you must contact BassBet Casino customer support within 24 (twentyfour) hours of the transaction in question. We will endeavor to respond to your request within 10 (ten) business days. For the avoidance of doubt, all refunds are always at our sole and absolute discretion.
PLACING BETS AND GAMBLING
7.1 When placing a bet, it is your responsibility to check that all details of the bet are correct.
7.2 Once you placed a bet, you won’t be able to cancel it. We reserve the right to deny any bet or cancel any bet already placed, at our sole and absolute discretion.
7.3 You accept and agree that the result of the games on the Website is dened by a Random Number Generator and you accept the results of all such games. You agree that in the event of a discrepancy between the result of a game that appears on your screen and the game server utilized by the Website, the result on the game server shall prevail. You agree that our records will be the sole and sufcient evidence in determining the terms and circumstances of your participation in the relevant online gambling activity and the results of such participation.
7.4 We are not liable for any losses or damages which could be potentially caused by gambling.
7.5 In case of disagreement regarding a bet or winnings, the decision of the Company is nal and not negotiable.
FRAUD, ILLEGAL AND IMPROPER USE
8.1 The Website may only be used for personal entertainment purposes only. The following activities are strictly prohibited and will be considered a material breach of these General Terms and Conditions:
- using the Website for commercial purposes or in someone else’s name or interest; engaging in any fraudulent activities, including, without limitation, using any credit/debit cards or other payment methods or funds not belonging to you, cases were funds are recalled/disputed;
- using any form of cheating or other means of gaining an unfair advantage or inuence, including, without limitation, making use of a software error, loophole or bug, using software or hardware to automate, distort or inuence the outcome of bets;
- colluding with other customers or third parties. This includes, without limitation, playing in the interest of others, sharing information, cooperating or coordinating with others;
- using unfair betting patterns or strategies, such as equal, zero or low margin bets, bets with minimal risks, hedge betting, or otherwise placing bets in such a way that in our opinion the system is being abused, guaranteed win is achieved, or the risk is minimized;
- engaging in money laundering, terrorism nancing or any other criminal activity;
- threatening, harassing or abusing other customers or members of our staff; attempting to attack, gain unauthorized access to, or hinder operation of, the Website, the servers on which the Website is stored, or any server, computer or database connected to the Website, attempting to circumvent our security systems;
- attempting to copy, reverse engineer, decompile, modify, derive source code or other information from the software connected to, or used by, the Website, as well as attempting to remove or obscure any proprietary notices placed on such software, or use it for any other purpose than personal entertainment;
- attempting to sell or transfer your account to other persons or to acquire accounts of other persons.
8.2 You agree not to bring harm to the Website or its reputation.
8.3 We reserve the right from time to time to conduct a game play review/review the customer`s betting activity to verify compliance with the Terms. If, upon such a review, it appears that the customer is participating in strategies, taking advantage of any software or system bug or failure, or participating in any form of activity that we, in our sole and complete discretion, deem to be abusive, we reserve the right to revoke the entitlement of such customer to any promotions awarded, to void any winnings obtained from the promotion, to prevent entitlement to other promotions or to close the customer account.
8.4 Should we arrive at a reasonable suspicion that you have engaged in a fraud, any illegal or improper activity, or have otherwise breached the Terms, we reserve the right to take any number of the following action, at our sole and absolute discretion, with or without notice:
- permanently close your account with the Website and all other partner websites on our platform and deny any future use of the Website and the partner websites;
- void any winnings obtained, cancel any pending withdrawals and conscate the real money balance of your account;
- void any bonus balance on your account and/or limit your future participation in our bonus and promotional offers or deny them to you;
- contact the relevant authorities to inform them of any suspected illegal activity and/or to collect any payments that you owe to the Company.
8.5 The Company retains the right to notify the responsible government bodies as well as other online casino operators, online service providers and banks, payment and credit card processors, electronic payment providers, as well as nancial institutions in case of a suspected fraudulent, illegal or otherwise suspicious activity. For your part, you agree to provide full cooperation to investigations of such activities.
CHANGES ON THE WEBSITE
9.1 The Company retains the right to make any changes to the Terms at its discretion, at any time.
9.2 Any changes become effective from the date indicated in the Terms. It is your responsibility to check for updates to the Terms each time you use the Website.
9.3 When you continue using the Website after any changes are made, you agree with these changes, no matter whether or not you received a factual notication of the changes or have familiarized yourself with them. If you disagree with any of the changes, you must cease further use of the Website.
NOTICES
10.1 You agree to contact us electronically. From time to time, we will place electronic messages on the Website, and/or contact you via email. You must provide us with correct contact information, otherwise the Company cannot be held responsible for you not receiving information on time. All correspondence, including electronic communication, is considered as “written” and to have been received no more than 5 (ve) business days after it has been sent. The Company has the right, but not the obligation, to conduct communication in writing. If you have any questions regarding your use of the Website or the Terms, please contact us at: [email protected].